"e-patients represent the new breed for informed health consumers, using the internet to gather information about a medical condition of particular interest to them. The term encompasses both those who seek online guidance for their own ailments and the friends and family members who go online on their behalf. e-patients report two effects of their online health research-better health information and services, and different (but not always better) relationships whit their doctors"
Not better hospitals.
Not better physician practices.
Not more sophisticated electronic systems.
Happier, healthier patients.
Charles Safran
http://e-patients.net/e-Patients_White_Paper.pdf
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